It can take a lot of effort to turn a prospect into a customer. Why would you then turn your back on them? Quality customer support post sales is a great way to ensure customer satisfaction, gain testimonials, referrals and further sales.
Here we look at...
Chatbots are becoming an integral part of how successful companies communicate with customers and help turn website visitor numbers into quality leads. But let’s back up a second; what’s a chatbot? You’ve likely talked to a robot already without even knowing it. In this case we’re talking about automated chatbots that send template responses to your visitors.